Frequently asked questions

Almost always repaired. A door that drags, jumps, or won't latch has usually worn out its rollers and grooved its bottom track, and both are replaceable parts. Replacement becomes the honest answer when the frame is out of square, a panel is bent, or the glass unit and the frame have both failed together.

Slide the door slowly and listen. A grinding or rumbling noise that travels with the door points at the rollers; a door that runs smoothly then binds at one spot points at the track. If it drags everywhere and feels heavy from the first inch, it is usually both — the flattened rollers cut the groove that now traps them.

Three things stack up here. Salt carried inland off the Gulf and the bay corrodes steel roller bearings and lock mechanisms from the inside. Humidity keeps that corrosion working year-round. And the sand and grit that come with pool decks, screened lanais, and open patio doors act as an abrasive in the bottom track.

The sealed glass unit is replaceable on its own. Fog between the panes means the edge seal has failed and moisture has got inside — the coating is gone and no amount of cleaning brings it back, but the frame, panel, and hardware are usually fine and stay in place.

More often a door problem. When rollers wear, the panel drops a few millimeters, and the latch no longer lines up with the keeper in the jamb. Replacing the lock on a door that has sagged just puts a new lock out of alignment. We check the panel height first and realign before we condemn the hardware.

Yes. Screen rollers, tracks, handles, and rescreening are part of what we do, and screen doors are often the thing a homeowner notices first because they are lighter and fail more visibly than the glass panel beside them.

Yes, though it takes longer. A pocket slider's hardware sits inside the wall cavity, so reaching the rollers or the track means a more involved removal than a surface-mounted panel. Tell us it's a pocket door when you call so we schedule the right amount of time.

We work on all the major brands found around Tampa Bay and we're independent of all of them — we are not an authorized dealer for, or affiliated with, any manufacturer. In practice the hardware matters more than the badge, and part of the visit is identifying which roller and track system your door actually uses.

We diagnose the door, show you what failed, and quote an itemised price before any work begins — you approve it first. We don't publish a price list, because a quote given before anyone has looked at your track is a guess, and a guess is what turns into a surprise on the invoice.

Clear the floor either side of the door and take anything breakable off the track run, because the panel has to come out. If you can, vacuum loose grit out of the bottom track — occasionally that alone fixes a door that has only just started to drag, and it saves you a call.

Regularly. We can coordinate access with a tenant, provide a written diagnosis you can take to a board, and invoice the owner, the manager, or the association depending on who turns out to be responsible for the door under your documents.

Call us and we'll tell you the earliest window we can actually make across Tampa, FL. A door that won't close or lock is a security problem and we prioritize those, but we'd rather give you a real time than a promise we have to walk back.